Version: 1.0
Last Updated: 2026-08-12
Please review the Personal Information Collection List:
In order to help you better understand and perceive how we collect and use personal information in various business functions and scenarios, we have specially compiled this list. We will continuously improve the experience of reviewing this list.
Usage Scenario: When registering for/using a Sunlipro account to log in
Content of Personal Information: email address, account password, system version, generated ID, mobile device identifier (Android version: IMEI, iOS version: IDFV), location information, network information, swipe trajectory information
Purpose of Use: for Sunlipro account registration and login
Method of Collection: proactively provided by the user and automated collection
Usage Scenario: When submitting problem feedback and uploading diagnostic logs
Content of Personal Information: mobile phone brand, mobile phone model, operating system version, App version, time when the problem occurred, function operation records, device connection status and error logs
Purpose of Use: to analyze the cause of the problem, locate and handle abnormalities in device connection, network configuration, control, and App operation
Method of Collection: automatically collected after the user proactively submits feedback and agrees to upload diagnostic logs
Usage Scenario: When adding and managing devices
Content of Personal Information: user ID, device ID, device type, device name, device serial number, device Bluetooth address, IP address, WIFI name, gateway identifier, mobile device identifier (Android version: IMEI, iOS version: IDFV), device Bluetooth mac, mobile device model, location information
Purpose of Use: to realize the functions of adding and managing smart home devices
Method of Collection: automated collection, collection after the user enables permissions
Usage Scenario: When adding and managing rooms
Content of Personal Information: room information (room name, room ID)
Purpose of Use: to realize the functions of adding and managing rooms
Method of Collection: proactively provided by the user, automated collection
Usage Scenario: When contacting customer service
Content of Personal Information: contact information (the telephone number/email address you use when contacting us or other contact information you proactively provide to us); your communication information (including text/pictures/audio/video/call records between you and us or related personnel); other necessary information (including account information, order information, and other information you provide in order to prove relevant facts)
Purpose of Use: to contact you, assist you in resolving issues, or record the handling solutions and results of related issues
Method of Collection: proactively provided by the user
Usage Scenario: When reviewing and selecting to agree to/refuse this policy in the interactive interface
Content of Personal Information: device information (variable AndroidID) and log information (timestamps and corresponding system, application, and protocol version information)
Purpose of Use: in order to comply with the provisions of laws and regulations
Method of Collection: automated collection
Usage Scenario: When checking for updates
Content of Personal Information: application version number, OAID, PUSHID
Purpose of Use: to check the current application version number and upgrade the application
Method of Collection: automated collection